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Privacy Notice

Please review the following and indicate your agreement below.

DELOITTE ONLINE COACHING PRIVACY NOTICE

Who we are

1.1 This privacy notice (the “Privacy Notice”) applies to all personal information processing activities carried out by We are Futures.

1.2 We are Futures (trading name of AccessAbility Marketing Ltd) is a data controller in respect of personal information that we process in connection with our business (including the products and services that we provide). In this notice, references to “we”, “us” or “our” are references to We are Futures.

1.3 Our principal address is 1 Paris Garden, South Bank, London SE1 8ND and our contact details can be located at wearefutures.com  We can be contacted by email via hello@wearefutures.com

1.4 We respect individuals’ rights to privacy and to the protection of personal information. The purpose of this Privacy Notice is to explain how we collect and use personal information in connection with our business. “Personal information” means information about a living individual who can be identified from that information (either by itself or when it is combined with other information). We may update our Privacy Notice from time to time. When we do we will communicate any changes to you and publish the updated Privacy Notice on our website. We would encourage you to visit our website regularly to stay informed of the purposes for which we process your information and your rights to control how we process it.

2. The information we process and how we obtain information

Your information is made up of all the personal information we hold about you. It includes:

2.1 information you give us – you may give us information by filling in the registration page on our site or by corresponding with us by phone, email or otherwise. The information you give us may include your name, address, email address and phone number;

2.2 information that we learn about you through our relationship with you;

2.3 information we gather from the technology which you use to access our services, for example a) location data from your mobile phone, an Internet Protocol (IP) Address used to connect your device to the internet, your login information, browser type and version, operating system and platform; andb) Full Uniform Resource Locators (URL) clickstream to, through and from our site, items viewed or searched for on our site, page response times, length of visit or page interaction information.

3. Your rights

3.1 We want to make sure you are aware of your rights in relation to the personal information we process about you. We have described those rights and the circumstances in which they apply below. If you wish to exercise any of these rights, if you have any queries about how we use your personal information that are not answered here, or if you wish to complain to our Data Protection Officer, please contact us by email to hello@wearefutures.com or by phone number 020 7198 8374

3.2 Please note that in some cases, if you do not agree to the way we process your information for the virtual volunteering programme, it may not be possible for us to continue to let you take part in and/or provide certain services to you.

Rights & descriptions

Access – You have a right to get access to the personal information we hold about you. If you would like a copy of the personal information we hold about you, please write to: Data Protection Officer, We are Futures, 1 Paris Garden, London SE1 8ND

Rectification – You have a right to rectification of inaccurate personal information and to update incomplete personal information. If you believe that any of the information that we hold about you is inaccurate, you have a right to request that we restrict the processing of that information and to rectify the inaccurate personal information. Please note that if you request us to restrict processing your information, we may have to cancel any bookings, especially if the information you communicate to us is about your age. Remember, you have to be 18 or over to use this service.

Erasure – You have a right to request that we delete your personal information. You may request that we delete your personal information if you believe that:

  • we no longer need to process your information for the purposes for which it was provided;
  • we have requested your permission to process your personal information and you wish to withdraw your consent; or
  • we are not using your information in a lawful manner.

Please note that if you request us to delete your information, we may have to suspend your account with us

Restriction – You have a right to request us to restrict the processing of your personal information. You may request us to restrict processing your personal information if you believe that:

  • any of the information that we hold about you is inaccurate;
  • we no longer need to process your information for the purposes for which it was provided, but you require the information to establish, exercise or defend legal claims; or
  • we are not using your information in a lawful manner.

Please note that if you request us to restrict processing your information, we may have to suspend your account with us.

Objection – You have a right to object to the processing of your personal information. You have a right to object to us processing your personal information (and to request us to restrict processing) for the purposes described in Schedule A – Purposes of Processing (below), unless we can demonstrate compelling and legitimate grounds for the processing, which may override your own interests or where we need to process your information to investigate and protect us or others from legal claims. Depending on the circumstances, we may need to restrict or cease processing your personal information altogether, or, where requested, delete your information. Please note that if you object to us processing your information, we may have to suspend to let you take part in the virtual coaching sessions.

Withdraw consent – You have a right to withdraw your consent. Where we rely on your permission to process your personal information, you have a right to withdraw your consent at any time. We will always make it clear where we need your permission to undertake specific processing activities.

Lodge complaints – You have a right to lodge a complaint with the regulator. If you wish to raise a complaint on how we have handled your personal information, you can contact our Data Protection Officer who will investigate the matter. We hope that we can address any concerns you may have, but you can always contact the Information Commissioner’s Office (ICO). For more information, visit ico.org.uk.

4. Changes to the way we use your information

From time to time we may change the way we use your information. Where we believe you may not reasonably expect such a change we will notify you and will allow a period of at least 30 days for you to raise any objections before the change is made. However, please note that in some cases, if you do not agree to such changes it may not be possible for us to continue to let you take part in the virtual coaching sessions.

5. How we use and share your information with Deloitte

We will only use and share your information where it is necessary for us to carry out our virtual coaching matching activities or to comply with our legal or regulatory obligations.

6. Sharing with third parties

We will not share your information with anyone outside We Are Futures except:

6.1 where we have your permission;

6.2 where required for your engagement with and involvement in the Deloitte Virtual Coaching  Sessions

6.3 where we are required by law and to law enforcement agencies or government entities;

6.5 in anonymised form as part of statistics or other aggregated data shared with third parties; or

6.6 where permitted by law, it is necessary for our legitimate interests or those of a third party, and it is not inconsistent with the purposes listed above.

We will only share your information with third parties on a limited basis following due diligence and in accordance with our internal procedures.

We are Futures will not share your information with third parties for their own marketing purposes.

7. Communications with you

7.1 We might contact you with information relevant to the Deloitte Virtual Coaching sessions (including updated information about how we process your personal information), by a variety of means including via email, text message, post and/or telephone. If at any point in the future you change your contact details you should tell us promptly about those changes.

If you change your mind about how you would like us to contact you or you no longer wish to receive this information, you can tell us at any time by contacting us at Deloittebroker@wearefutures.com  or hello@wearefutures.com

7.2 We may monitor or record calls, emails, text messages or other communications in accordance with applicable laws for the purposes outlined in Schedule A – Purposes of Processing.

8. How long we keep your information

8.1 By taking part in the Deloitte Virtual Coaching Sessions, we create records that contain your information. Records can be held on a variety of media (physical or electronic) and formats.

8.2 Retention periods for records are determined based on the type of record, the nature of the activity, product or service, the country in which the relevant Deloitte Group company is located and the applicable local legal or regulatory requirements. We normally keep customer account records for up to six years after your relationship with the programme ends. The retention period for Deloitte coaching is two years. Retention periods may be changed from time to time based on business or legal and regulatory requirements.

8.3 We may on exception retain your information for longer periods, particularly where we need to withhold destruction or disposal based on an order from the courts or an investigation by law enforcement agencies or our regulators. This is intended to make sure that the bank will be able to produce records as evidence, if they’re needed.

8.4 If you would like more information about how long we keep your information, please contact us at hello@wearefutures.com

 

 

 

PAAM Data Protection and Privacy     

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